Subsidizing shipping is a great tool to reduce cart abandonment, increase AOV, and strengthen customer loyalty. See here for our best practices on subsidizing shipping.
You can subsidize shipping one of two ways:
Create a free shipping discount code via the discount code tool in Shopify. See more on that here.
Editing the shipping rates directly in Shopify's admin settings. See below for more details.
All shipping subsidies will be billed via our shipping subsidy chargeback policy. See more here.
Our standard retailer-negotiated shipping rates are below - any orders containing a shipping rate lower than our standard rates will result in a chargeback
Order subtotal < $44 = $19.99 Flat Rate Shipping
Order subtotal > $44 = $14.99 Flat Rate Shipping
How to subsidize shipping rates in Shopify
Log in to Your Shopify Admin Panel
Go to your Shopify admin by visiting your-shop-url.myshopify.com/admin and logging in with your credentials.
From your Shopify dashboard, click on Settings at the bottom-left corner.
Navigate to the Shipping and Delivery settings
In the Settings menu, select Shipping and delivery.
Under Shipping, click on the General shipping rates to open up your DTC shipping rates.
Edit Shipping Rates for a Shipping Zone
Scroll down to the Shipping rates section.
Identify the Flaviar Checkout shipping location.
Click Edit rate next to the shipping option you want to modify.
Adjust the Shipping Price
See the examples below...
Example A: If you would like all orders > $44 to have $5 shipping, make the following changes to the existing 'Flat Rate $14.99 Shipping'
Original Settings
New Settings
Example B: If you would like all orders > $100 to have $5 shipping, add a new tier with the following settings:
Example C: If you would like to offer free shipping on 2+ bottles, or any other item-based condition, instead of price-based, we recommend creating a free shipping discount code. See our guide here.
Save your changes
After adjusting the shipping rate, click Save to apply the new subsidized shipping cost.
Updating shipping rates can be complicated, so please do not hesitate to reach out to our team, [email protected], to help set up your subsidized shipping campaign.